Customers need a person who can tend to their queries. One such professional who tends to the customer while being knowledgeable and friendly is called a bank teller. The main responsibility of a bank teller would also be to guide the customer through tough investment decisions. With the help of the below-provided bank teller question template, it is possible for interviewers to recruit the best candidates that will help them with the right work.
Top 20 bank teller questions to ask for a job interview
1.What is your experience in handling large sums of money?
2.What according to you looks like great customer service?
3.How would you go about selling a product to a customer depositing money?
4.What made you want to be a bank teller?
5.Are you capable of dealing with multiple tasks at once?
6.How would you get yourself familiarized with a regular client?
7.How will you handle a customer complaint about slow service?
8.How would you respond if you saw that one of your coworkers pocketed some amount of money?
9.Why did you decide to interview for our bank?
10.Describe a time when you’ve had to resolve an issue with a customer? What were the methods of approach?
11.Did you research our bank before this interview?
12.Are you able to adapt to any changes in the environment?
13.What would you do if your supervisor advised you to complete a task with a particular method however you knew a better way to finish it?
14.What are the strengths that you consist of as a bank teller?
15.How would you handle a customer who is quite annoyed because the customer in front of them was holding up the line?
16.How would you respond to a customer who is upset regarding the new bank policy which seems inconvenient but adds security to the account?
17.Do you have previous experience with customer service?
18.Have you ever gone above and beyond to help a customer?
19.Describe a time when you’ve had a problem with your coworker.
20.What are your long-term goals as a bank teller?
