Communication skills interview questions are questions that are asked during a job
interview to measure and test a person's ability to communicate in various settings and
communication styles. These types of questions are especially important when
interviewing candidates for a position that will function as part of a team for a
communications-related role.
Asking communication skills interview questions allows interviewers to determine if
someone has basic language comprehension, can communicate both verbally and nonverbally,
and can communicate with different people in different situations (e.g. in meetings, via
email).
Top 10 Communication-based Questions to Ask in a Job Interview
1.What major challenges and problems have you faced at work lately? How did you handle
them?
2.Describe a difficult work situation/project you took up and how you overcame the
roadblocks.
3.What was it like working for your supervisor?
4.What is it you most look forward to when you interact with someone?
5.What are your pet peeves?
6.What do people most often criticize about you?
7.When was the last time you were angry? What happened?
8.Do you prefer to work independently or on a team?
9.Give some examples of your teamwork in completing a critical project.
10.What social media channels are you familiar with?
Communication Skills At Workplace
1.Be clear about your goals and expectations:Be clear about your goals and
expectations: Managers need to deliver clear, achievable goals to both teams and
individuals, outlining exactly what is required on any given project, and ensuring that
all staff is aware of the objectives of the project, the department, and the
organization as a whole.
2.The clarity in delivering messages: Ensure your message is clear and
accessible to your intended audience. To do this it is essential that you speak plainly
and politely – getting your message across clearly without causing confusion or offense.
3.Choose how you want to communicate: Once you’ve created your message you
need to ensure it’s delivered in the best possible format. While face-to-face
communication is by far the best way to build trust with employees, it is not always an
option. Take time to decide whether information delivered in a printed copy would work
better than an email or if a general memo will suffice.
4.Give regular updates and progress of work : Ensure that lines of
communication are kept open at all times. Actively seek and encourage progress reports
and project updates. This is particularly important when dealing with remote staff.
5.The art of empathy: Communication is a two-way process and no company or individual will survive long if it doesn’t listen and encourage dialogue with the other party. Listening shows respect and allows you to learn about any outstanding issues you may need to address as an employer.