Who is a Head of Operations?
A Head of Operations is an individual who has a role to play in every department of a company and sees that all the operations of the respective departments are running smoothly. The Head of Operations oversees a team of highly skilled managers and reports directly to the CEO. He or she is responsible for driving the company efficiently and effectively towards development and growth.
What does a Head of Operations do?
The Head of Operations is responsible for managing operations in various departments like IT, finance, sales, marketing, HR, regulatory compliance. He or she works closely with the senior management teams of the company. They are also responsible for any kind of negotiation, purchasing, and budgeting that takes place on behalf of the company.
Ideally, the Head of Operations manages the documentation related to all kinds of operations ensuring all the work going on in the company is efficient and consistent to yield optimal performance and profitability for the company.
Job brief
We are on the lookout for an efficient Head of Operations to run all the operations-related tasks for our company. You will be responsible for discussing strategies, see to the regulatory compliances, implementing IT systems, and designing policies.
If you have excellent leadership skills and analytical abilities, this might be the right job for you. You will be directly responsible for the productivity of the company’s staff, therefore you must have a strong acumen for work.
Duties and Responsibilities
- Discuss financial targets with the senior management
- Attend strategy meetings and put forward ideas for improvement
- Create policies that are in relation to the company strategies
- Ensure that the marketing, finance, and sales activities are in place
- Plan training and development sessions
- Keep employees motivated throughout the week
- Report any issues within the company immediately to the board of directors
- Create strategies for improving customer service and satisfaction
- Work closely with the HR department and lead a productive environment
- Oversee compliances and regulations
Key requirements
- Proven work experience of minimum 5 years in a senior management role
- Master’s degree in business administration or related field
- Proficiency in the knowledge of legislative guidelines and regulations
- Data analysis and strong mathematical skills
- Proven ability to lead teams
- Excellent organizational and communication qualities
