A receptionist is said to be an employee taking an office or administrative support position. The work of a receptionist is mostly in the waiting area such as the lobby or front desk of any intuition or organization.
A receptionist is said to be an employee taking an office or administrative support position. The work of a receptionist is mostly in the waiting area such as the lobby or front desk of any intuition or organization. A receptionist is entitled to greet or receive any guests, visitors, patients, or clients while also answering the phone calls.
What does a receptionist do?
The basic tasks of a receptionist can be provided as follows:
Answering screening and forwarding incoming phone calls
Receiving and sorting daily mails
Receiving visitors at the front desk by welcoming, greeting, and announcing them appropriately
Job brief
We are looking for a receptionist who will be managing our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Duties and Responsibilities
The duties and responsibilities of a receptionist can be provided as follows:
Greeting and welcoming guests as soon as they arrive at the office
The answer, screen, and forward incoming phone calls
Receive sort and distribute daily mail/ deliveries
Provide basic and accurate information in-person and via phone/ email
Ensure the reception area is tidy and presentable with all necessary stationery and material available
Update calendars and schedule meetings
Direct visitors to the appropriate person and office
Order front office supplies and keep an inventory of stock
Arrange travel and accommodations and prepare vouchers
Perform other clerical receptionist duties such as filing, transcribing, faxing, and photocopying
Keep updated records of office expenses and costs
Key requirements
Some of the key requirements of a receptionist can be provided as follows:
Proven work experience and skills needed for receptionist, front office representative, or similar role
Proficiency in Microsoft Office Suite
Excellent organization skills
Ability to be resourceful and proactive when issues arise
Solid written and verbal communication skills
Professional attitude and appearance
Hands-on experience with office equipment such as fax machines and printers
A high school degree is a must, additional certification in Office Management will be an added point
Customer service attitude
Has the ability to multitask and manage time while also prioritizing tasks.
